Maria Elena Palace

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hotel Vincci Capitol Senator Gran Via Hotel Regina Sercotel Intur Palacio San Martin Preciados VIP Tryp Ambassador Vincci Vía - 66 Ganivet show the 8 most popular…Show first two…
Landmark Puerta del Sol Madrid 0.3 km Fuente de la Cibeles 0.7 km Puerta de Alcalá 1.1 km Catedral de la Almudena 1.1 km Plaza de Toro de las Ventas 2.0 km Plaza Mayor Madrid 0.6 km Plaza de Cibeles 0.7 km Paseo del Prado 0.8 km Paseo de Recoletos 0.9 km Plaza de Oriente 1.0 km show the 10 most popular…Show first two…
Monument or Landmark Royal Palace of Madrid 1.1 km Monasterio de las Descalzas Reales 0.5 km
Museum Museo Thyssen - Bornemisza 0.6 km Museo del Prado 0.7 km Museo Nac. Centro de Arte Reina Sofia 0.9 km Museo Postal y Telegráfico 0.7 km Madrid Jardin Botanico 1.0 km National Arqueological Museum 1.1 km show the 6 most popular…Show first two…
Park Parque de El Buen Retiro 1.1 km
Stadium or Arena Estadio del Bernabeu 3.9 km
Theatre Teatro de la Zarzuela 0.4 km Teatro Español 0.4 km Teatro Real 0.8 km
Train Station Atocha's Train Station 1.4 km Estacion del Recoletos 0.9 km
Airport Barajas (MAD) 14.1 km

Maria Elena Palace

Aduana, 19, 28013 Madrid (Show map)

Overview and availability
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Guest reviews

More photos

Score from 228 reviews

This elegant, continental-style hotel boasts an excellent location in the historic centre of Madrid, making it ideal for any type of visit.

Start the day with a delicious breakfast, served beneath the colourful glass roof of the hotel restaurant. After that, you will find sightseeing easy thanks to the hotel’s privileged setting, set between Gran Vía and the city’s focal point of Puerta del Sol. From here you will quickly find other attractions such as Plaza Mayor, the Royal Palace, the Retiro Park and the 3 world-class galleries.

In the evening, return to the hotel’s MEP restaurant to enjoy the Mediterranean cuisine made with creative touches from around the world. You can then retire to your room to relax in the hydromassage shower unit.

Rooms: 87.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Gay Friendly, Airconditioning.

Services

Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Fax/Photocopying, Ticket Service.

Internet

Wired internet is available in the hotel rooms and costs EUR 10.70 per 24 hours.

Wireless internet is available in the entire hotel and costs EUR 6.00 per hour.

Wireless internet is available in the entire hotel and costs EUR 12.00 per 24 hours.

Guest Parking

Public parking is possible at a location nearby and costs EUR 30.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

12:00 - 24/24 hours

Check-Out

12:00 - 12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 37.45 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, JCB, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Food & beverage

In our MEP restaurant we offer selected gastronomy with a variety of nouvelle cuisine dishes and the best service in the restaurant industry; a mixture that creates a very good combination.

Area information

At a stone's throw from the most famous museums of Madrid the Thyssen, El Prado, Reina Sofia, etc.
Let us suggest you a stroll through the old city of Madrid and visit Puerta del Sol, Plaza Mayor, the Teatro Real, Circulo de Bellas Artes and the Retiro Park.
In the Preciados street you will find the best places to shop. But if you are looking for fun or enjoying Madrid's nightlife or its typical taverns, do not worry it is all within walking distance from the hotel.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Area photos

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Maria Elena Palace.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

Based on 228 reviews

Staff	7.8
Services	7.9
Clean	8.8
Comfort	8
Value for money	7.7

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 228)

Kieran
Young couple
Leopardstown, Ireland
November 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Mature couple
United Kingdom
November 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the staff are excellent and the hotel is very clean

There is only one English TV channel(CNN). They should provide more English TV channles. And the breakfast is very good except that all the meats are pork.They should provide beef or chicken lunchon as well.

Anonymous
Solo traveller
Saudi Arabia
November 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location is great and nice hotel.

6.5

Anonymous
Young couple
Lithuania
November 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

hotel staff, services / facilities, cleanliness

Anonymous
Mature couple
Ireland
October 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

A clean bright friendly hotel in an excellent location in the center of Madrid. Excellent service and good breakfast.

The only complaint is the bed was too hard.

9.5

Anonymous
With friends
United Kingdom
October 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the side sreet it was in was a bit creepy and late at night the night club next door was noisey from people leaving at 06.00 a.m!

8.5

Anonymous
Family with older children
Turkey
October 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

good location

in the website it was stated that there will be free internet but the hotel said they have no such arrangement

Anonymous
Solo traveller
United Kingdom
October 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Comfortable bed, clean room, quiet street. Reasonably priced mini-bar.

Only TV channel in English was CNN.

7.5

Pam
Mature couple
Mansfield Woodhouse, United Kingdom
October 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The location

air conditioning was not always working

Adar
Mature couple
Ramat Gan, Israel
October 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

I enjoyed the room, lobby ,location and view

The building next to the hotel is for rent and in poor maintenance condition

Anonymous
Solo traveller
Portugal
October 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Leonard
Mature couple
Buzau, Romania
October 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Politeness of the staf.

8.5

Gyorgy
Mature couple
BUDAPEST, Hungary
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Mature couple
China
October 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It is very centrally located with easy access to many sights and shopping district, good for tourists. Hotel has a nice lobby floor with comfortable sitting area, while the room we stayed was small but the bath room is clean and well equipped. Breakfast buffet is a plus especially when it's included in the room rate.

It would be even better if the hotel could put a free/compliment bottle of water in the room daily as most of the Asian hotels would do, marginal cost but big value to the customers.

7.5

Anonymous
Solo traveller
United Kingdom
October 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Central location

There was no iron in the room, I couldn't borrow an iron & there was no-one available to iron my shirt! Not great when you're on a business trip. The hotel is very close to the red light district

5.5

Simon
Solo traveller
Winchester, United Kingdom
October 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The hotel has recently been renovated and this has been done with great imagination and to the highest quality. The choice of food at breakfast was excellent, as was the quality. The in-house restaurant offers an excellent selection of dishes and wines at reasonable prices. The hotel is ideally situated for visiting the 'golden triangle' of museums and Plaza Mayor, and is in a quiet backstreet.

9.5

Anonymous
Mature couple
United Kingdom
October 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The breakfast

Anonymous
Mature couple
United Kingdom
September 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Very helpful staff, well positioned for the Galleries and the more interesting areas for restaurants, tapas bars and shopping. Also three Metro stations close by. Comfortable, quiet room at the back of the hotel. WiFi in the room.

Pay for WiFi

Mr.
Mature couple
Glasgow, United Kingdom
September 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Initially we were concerned about the situation of the hotel,basically on a lane like street but it turned out to be a superb location which was walking distance from everywhere.The staff,cleanliness,and food were excellent.

Only a small thing but at breakfast the hot food sometimes lay to long before being replaced.

9.5

Anonymous
Mature couple
Ireland
September 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Anonymous

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Maria Elena Palace

Score from 228 reviews

Availability

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Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

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Cancellation

Children and extra beds

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Accepted credit cards

Food & beverage

Area information

Terms & Conditions

Area photos

Individual guest reviews